RAPID CITY, S.D. – Both Monument Health and Sanford Health have announced that DMS Health Technologies, the imaging vendor for its mobile heart screen trucks, experienced a data security event earlier this year.
The incident allegedly occurred between March 27 and April 24, 2023, potentially compromising patient information such as name, date of birth, date of service, physician name, and exam type.
The company, which provides mobile imaging services, determined that an unauthorized party had obtained certain personal information about some patients of DMS customers. The data may include names, dates of birth, dates of service, physician name and exam type for approximately 2,500 patients.
After learning of the issue, DMS brought in a leading forensic investigation firm to assist in the investigation. DMS has deployed additional monitoring tools and will continue to enhance the security of its systems.
Over 21,000 Sanford Health patients are being notified of the incident, including around 2,700 patients in South Dakota.
DMS is sending notices via mail to patients whose information was affected. If you are among the patients affected, you will be contacted by DMS. The company advises affected patients to monitor their credit reports and account information and to check for unfamiliar activity. If suspicious activity is observed, affected individuals should promptly contact the institution at which the account is maintained.
DMS will be offering free identity monitoring services to some patients depending on information potentially exposed.
For questions or information, contact the DMS dedicated assistance line at: (866) 373-7164 Monday through Friday from 8:00 a.m. to 10:00 p.m. CT or Saturday and Sunday from 10:00 a.m. to 7:00 p.m. CT (excluding major U.S. holidays). Individuals may also write to DMS directly at 728 East Beaton Drive, Suite 101, West Fargo, ND 58078.